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You don’t need to spend a huge number of resources on hiring and training an in-house employee to perform customer service and data entry.
Our focus is to onboard an experienced representative able to handle the expected volume. We are able to do this by applying tests to our applicants that will tell us they have the skills we need to perform whatever task assigned.
When the time is right, we will train any number of employees that will be part of your team by making sure our customer liaison is able to engage with knowledge and project management strategies, that way your employees are focused on your core competencies.
You’ll need front-of-line workers to meet your new company’s needs. In-house customer service departments rarely scale easily, but this isn’t an issue for Alpha BPO. Our company often has more staff, so you can take advantage of our resources to maintain your momentum.
Founder & CEO
Founder & Technology Director
Operations Manager
Office Manager
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