About Us

About Alpha BPO

What is Alpha BPO?

We are passionate about delivering service excellence and great customer experience, which we have learned throughout our journey. We deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

At Alpha BPO, we help our clients drive breakthrough growth by combining customer experience and subject matter expertise with analytics and innovative talent.

We currently help travel agencies, technology providers, food delivery agencies, commercial transportation companies and more, increase provider, member and more importantly, customer satisfaction; improve outcomes and reduce costs.

Our main guidelines

Alpha BPO

Why people always with Us?

We are ready to take over your customer service/data entry role by onboarding one dedicated agent to perform this task for your company. Here is what we are able to offer since day one.

Resource Reduction

You don’t need to spend a huge number of resources on hiring and training an in-house employee to perform customer service and data entry.

Accuracy

Our focus is to onboard an experienced representative able to handle the expected volume. We are able to do this by applying tests to our applicants that will tell us they have the skills we need to perform whatever task assigned.

Increased Business Focus and Productivity

When the time is right, we will train any number of employees that will be part of your team by making sure our customer liaison is able to engage with knowledge and project management strategies, that way your employees are focused on your core competencies.

We are committed to offer top notch customer support/client services

You’ll need front-of-line workers to meet your new company’s needs. In-house customer service departments rarely scale easily, but this isn’t an issue for Alpha BPO. Our company often has more staff, so you can take advantage of our resources to maintain your momentum.

Services Form

Get Your Service

Get in touch with one of our agents and get a free quote on the type of service you are interested in.

They Believe In Us

Clients & Partners

Meet Your Customer Demands

Our agents are your team. We take care of your customers and prospects with a white glove.